Helpdesk

How to download your new photo scans

Access and download your newly scanned photos with ease using the provided link and password.

How to download your new photo scans

Access and download your newly scanned photos with ease using the provided link and password.

How to prepare your photos for scanning

To get your photos ready for high-resolution digital scans, please follow these handy instructions.

How to prepare your photos for scanning

To get your photos ready for high-resolution digital scans, please follow these handy instructions.

How to remove glue from photos

If you try using force or ripping the photos off the pages, you run the risk of ruining the photos forever. Fortunately, we can help.

How to remove glue from photos

If you try using force or ripping the photos off the pages, you run the risk of ruining the photos forever. Fortunately, we can help.

How to pack your box of photos for scanning

Always make sure your box is filled, even if you need to pad it. It helps to make sure the photos don't slide around in transit. 

How to pack your box of photos for scanning

Always make sure your box is filled, even if you need to pad it. It helps to make sure the photos don't slide around in transit.