How to download your new photo scans

This guide will walk you through the simple steps to access and download your precious memories.

  • After the process, you'll get an email with a link to view and download your scanned images.
  • You'll find a unique link and password for security.
  • Click the link to access your private photo gallery on our secure online platform.
  • Enter the provided password.
  • Browse your memories and download by selecting images and using the download option on any device.
  • Please download all images because this download link expires 30 days after you receive it — unless you've chosen our additional long term Vault Service for an additional fee.
  • It's wise to backup these images in at least two unique places, like your personal iCloud or Google Photos library, and an external USB drive. 
  • If you've added on a USB drive to your order, it will arrive along with your photos when we ship them back to you. 
  • If you didn't order a USB drive in your original order, you can order one with your photos pre-loaded on it, anytime within 30 days of your order being complete by emailing team@photoscans.ie
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